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Terms & Conditions

BOOKING CONDITIONS

Please read the following very carefully:

  • Credit cards are not accepted.
  • We require payment, in full for all the bookings, beforehand, unless otherwise organised with us.
  • Pets strictly by prior arrangement.
  • Our facilities are for guests only. We cannot cater for parties of friends or day visitors.
  • Cancellation fees apply to every guest in a group. Deposits may not be transferred to another date or guest.
  • Check-in: after 2pm. Check out: by 10am. Unless by prior arrangement.
  • Late arrivals strictly by prior arrangement only.
  • Right of admission is strictly reserved and payment of your accommodation will be taken as acceptance of our terms and conditions above.
  • All rates are subject to change without prior notification.

CANCELLATION POLICY

Should you wish to cancel or change your bookings for any reason whatsoever, please be aware that the following conditions of cancellation, alteration or postponement are NON-NEGOTIABLE:

  • Less than 7 days before arrival: No refund of any monies due
  • 8-13 days before arrival: 25% refund
  • 14-20 days before arrival: 50% refund
  • 21 days and more before arrival: 75% refund
  • An administration fee will also be charged

This applies to all bookings and to all members of your party. We reserve the right to cancel any bookings not confirmed by the required payment.

VALUABLES

Neither Abigail's Bed & Breakfast, nor its owners or staff are responsible for loss of or damage to your goods. Please do not leave valuables of whatsoever nature (i.e. cell phones, laptops, wallets, jewellery, etc.) visible in your rooms.

We do have safes in all our rooms, and are happy to store your valuables, but cannot take responsibility for loss, damage or theft.

LAUNDRY

On weekdays we provide a laundry service for small loads of washing. We will do our best to get it back to you soonest. We are not able to handle delicate or special-treatment items. Laundry is done entirely at your own risk. We charge per load of laundry.

SMOKING

We are a NON-SMOKING venue. You are welcome to smoke in the garden. Ashtrays are provided.

MAINTENANCE & BREAKAGES

Please notify the owner if there are any maintenance related issues and we will do our best to rectify them immediately or call a contractor. All breakages, loss of keys, etc. will be charged for. Please be so kind as to notify us of these problems. Also, please remember to switch off all electrical items before going out. Eskom will be grateful for this!

LOAD SHEDDING

We are all at the mercy of Eskom these days. Abigail's Bed and Breakfast does not have a generator. We do have emergency lights in each of the rooms in the event of load-shedding, outages, etc. You might want to bring a torch!

TERMS & CONDITIONS

Right of admission is strictly reserved and payment of your deposit will mean you have read, understood and accepted all our terms and conditions. Whilst every effort is made to ensure your safety and comfort, neither Abigails Bed & Breakfast, nor its owners or staff will be held responsible for any loss or damage of whatsoever nature suffered by yourself, any member of your group or to your possessions during your stay here.